- Account Registration Process
- Changes To Visibility Of Restricted Spatial Data To Contractor Users.
- Contractor Data Orders: Why Was My Download Request Rejected?
- Download Data by Area of Interest
- Downloading Data as a Contractor
- Downloading data in the Data Services Platform (DSP)
- Downloading Large Datasets
- Downloading Risk of Flooding from Surface Water (RoFSW) data
- Downloading Survey Data
- How Do I Use WFS Layers?
- How to create an account on Defra Data Services Platform (DSP)
- I am using a BBOX request when adding my WFS to a map and it is still drawing all the features - what is happening?
- I have confirmed I am using the correct typeName, but I’m still not seeing any features in my map?
- Managing, Tracking and Cancelling Contractor Data Orders
- Open Geospatial Consortium (OGC) Standards
- Searching for Data on the Defra Data Services Platform (DSP)
- Understanding information (metadata) provided with each Defra Data Services Platform (DSP) dataset
- Understanding The Metadata Dates Displayed For Datasets On The DEFRA Data Services Platform & Data.Gov.Uk
- What Browsers Are Supported?
- What is the Defra Data Services Platform (DSP)
- Who can register on the Defra Data Services Platform (DSP)
- Why Can't I Always Download An Entire Dataset?
- Why Can’t I See Any Layers Listed Underneath The WMS I Have Added In QGIS?
- Why Clearing Cache In A Browser Is Important And How To Do It
- Why Do I Get An Error Message When Loading WMS Or WFS Data?
Contractor Data Orders: Why Was My Download Request Rejected?
Created: 09 January 2019 Updated: 18 August 2021
The majority of data published via the Defra Data Services Platform is published as Open Data and can be downloaded by anyone without the need to log in.
However, some of the data is restricted by licensing conditions specific to each dataset. This restricted data is available to registered users only and, in case of ‘Defra-body contractor’ user accounts, only for use in projects contracted by Defra.
Any download requests of restricted data by contractors have to be approved by the relevant Project Manager from the Defra body funding the work.
The project manager may reject your order if they don't think you need the data to do the contracted work, for example if you have ordered an irrelevant dataset or data for too large a geographical area. If you disagree, discuss it with the project manager. An order may also be rejected if you have named the wrong person as the project manager.
If you provide details of the project manager from your own organisation, instead of the Defra PM, the order will not be progressed. In this case, you will receive an email informing you that the download request was rejected.